Author Topic: Fix Blackberry Crash White Screen Of Death  (Read 1090 times)

Mr A

Fix Blackberry Crash White Screen Of Death
« on: August 04, 2013, 10:05:02 PM »


A crashed , nuked or corrupt Blackberry operating system is nothing out of the blues so don't panic if you find yourself in such a situation; afterall, its something you are most likely to come across sooner or later as you use your Blackberry anyway. I, for one, have lost count of how many times i have had to re-install my nuked or crashed Blackberry OS. It would either be that my Blackberry wont turn on , i would get a white blackberry screen with error codes (error 1xx, 2xx, 5xx, 6xx etc) or my Blackberry would freeze a lot or get annoyingly slow. Good thing I used to regularly backup my blackberry contacts.
What is a Blackberry Operating System Software (OS)?
A Blackberry OS is a software which controls every hardware and software componenet of your Blackberry, and also how they communicate with each other and other devices you connect to, either via your Blackberry cord, wifi, bluetooth, etc. Without the Backberry Operating System, your Blackberry can't function because every thing your use on your Blackberry is presented to you and controlled by the operating system. Blackberry operating systems usually come in versions like 4.x.x , 5.x.x , 6.x.x , and so naturally, an OS 4.22.123 would be lower than 4.22.600 . In each upgrade, Blackberry corrects certain flaws in previous versions and integrates newer functionalities / features so its a good idea you upgrade your Blackberry Operating System (OS) regularly.
What does it mean for a Blackberry Operating System Software (OS) to crash, get corrupt or nuked?
As the Blackberry operating system is a software, it has a good chance of encountering either a run-time error (an error encountered while executing a task) or other errors which could make it malfunction or act in ways it was not intended to act. The term 'crash' , 'corrupt' or 'nuke' tells your that the error which the OS has encountered is rather serious and would either have to be restarted in other to flush the errors ( as indicated in a freezing, hanging or a very slow Blackberry) , refreshed or replaced (as indicated in a white Blackberry screen).
What could cause a Blackberry Operating System Software (OS) to crash, get corrupt or nuked?
There are quite a number of reasons why a Blackberry OS could crash entirely ( white blackberry screen or not turning on ) or malfunction ( freezing or very slow Blackberry). Some common reasons are:
Unpluging or disconnecting your Blackberry during an OS upgrade or update: The Blackberry update / upgrade process isn't exactly a transaction (all or none) process so if it gets interupted, your Blackberry OS might have been wiped or incompletely installed; resulting in a permanent booting cycle, a white Blackberry screen, your Blackberry not turning on or not booting into your home screen.
Installing too many heavy apps: A lot of Blackberry users are guilty or instaling too many heavy / unneeded apps. Such apps drain your Blackberry's phone memory, puts a lot of load on your RAM and processor and could cause your Blackberry OS to eventually crash.
Installing incompatible apps: It is very important to check what versions of OS an app supports before you go ahead to install or upgrade it. Just a hadful of faulty processes or incompatible apps is enough to crash your Blackberry OS.
Downloading your Blackberry Operating System Software from suspicious sources: When you download Blackberry device software or Blackberry OS from pirated sources, you stand a good chance of encountering trouble because the Blackberry operating system software you have downloaded would most likely have been tampered with.
How do i know that a Blackberry Operating system software (OS) has crashed?
The most common things you would hear from people with crashed, nuked or corrupt Blackberry OSs are "My Blackberry wont turn on" or "How do i update my blackberry software". A white Blackberry screen, a Blackberry not booting into the home screen or a freezing / very slow Blackberry are other signs of a crashed or corrupt Blackberry OS.
Can my important Blackberry contacts, files and other stuff be recovered after my Blackberry Operating system software (OS) has crashed?
Regardless of the type of Blackberry OS crash, your files on your SD card (memory card) will not be affected. Your Blackberry contacts, phone contacts and all other things stored on your phone memory; however, have a slim chance of being recovered if the crash is very serious ( as in the case of a white Blackberry screen). It is advisable you regularly backup your blackberry contacts.
Will my Blackberry still function normally after I have fixed the crashed Blackberry OS issue?
Yes, your Blackberry should function normally if you follow the right steps while re-freshing or updating the OS.
What would i need to fix my crashed Blackberry OS?
A laptop or desktop computer
A Blackberry cord
The Blackberry with a crashed, corrupt or nuked OS
Download JL_CMDER or Blackberry Swiss Army Knife (BBSAK) : BBSAK and JL_CMDER are two tools which are well recommended in fixing a lot of Blackberry problems not only because they have a lot of features but also because they are very easy to use.
Download Blackberry Device Software and Blackberry Desktop Manager: The Blackberry Device Software is the Blackberry OS while the Blackberry Desktop Manager is the software you install on your PC to manage your Blackberry. It is important you download Blackberry Desktop Manager so that necessary Blackberry drivers will be installed on your PC. It is optional to Download Blackberry Device Software (OS) unless you wish to install a new OS
How do i fix my crashed , corrupt or nuked Blackberry OS?
There are two major approaches.
You could refresh your Blackberry OS ( easier and more advisable )
You could wipe then install a new OS ( See: How to upgrade or downgrade your Blackberry OS: ) . Note that you you would need to Download Blackberry Device Software and Blackberry Desktop Manager for this approach
I guess what's ringing at the back of your mind is " how do i update my blackberry software"? "Maybe i should just find a way to download blackberry device software and blackberry desktop manager". This might seem like a two in one solution ( fix and upgrade) but believe me when i tell you that refreshing your OS is the more advisable method in fixing a crashed Blackberry OS because it is safer, easier and faster. If it fails, then you can push to upgrade or downgrade your Blackberry OS.
Here's how to refresh your Blackberry Device Software (OS):
Using JL_Cmder
Download JL_Cmder
Extract the installer from the JL_CMDER zip file to your desktop if you downloaded it in a .zip or .rar format
Install JL_CMDER on your PC
Connect the Blackberry with a crashed / corrupt Blackberry software (OS) to the PC via its cord
Launch JL_CMDER from its shortcut icon on your desktop
You will be presented with the JL_CMDER home screen, press any key to continue
If your Blackberry is password protected, press Y then type your Blackberry password or type N if it is not password protected
Note that the process will fail if your Blackberry is password protected but you supply an incorrect password
Select what you want JL_Cmder to do; in this case, 'reset to factory settings (5)'
Type blackberry to confirm your selection then press enter
Your Blackberry will flash a white screen then automatically boot into a refreshed state
Follow the Blackberry setup wizard after the process is complete as you did when you used the Blackberry for the first time
Using BBSAK
Download BBSAK
Extract the installer from the BBSAK zip file to your desktop if you downloaded it in a .zip or .rar format
Install BBSAK on your PC
Connect the Blackberry with a crashed / corrupt Blackberry software (OS) to the PC via its cord
Launch BBSAK from its shortcut icon on your desktop
You will be presented with the BBAK dashboard having a field for you to type a password.
If your Blackberry is password protected, then type your Blackberry password or just leave the field blank and click OK
Note that the process will fail if your Blackberry is password protected but you supply an incorrect password
From the dashboard, go to the 'Misc' tab
Click 'Factory Reset'
Your Blackberry will flash a white screen then automatically boot into a refreshed state
Follow the Blackberry setup wizard after the process is complete as you did when you used the Blackberry for the first time

After my crashed Blackberry OS has been fixed, how can i avoid future occurence?
Avoid tampering with your phone during an upgrade / downgrade process so that the cord doesn't get disconnected and the process, interrupted.
Do not install too many apps on your Blackberry; uninstall any unneeded app and install later when you need it.
Ensure to read the app developers note on the website before you install an app so you dont go installing an incompatible / corrupt app.
If any app is causing errors (freezing or error prompts) on your Blackberry, uninstall it asap then re-install it. If it still persists, then ask us for help by posting a comment below.
Download your Blackberry OS software only from trusted websites.
DMCA.com



 

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